Effective Date: 30/07/2024

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Introduction

Welcome to BAiozyme ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect several types of information to provide and improve our services, including:

1.1 Personal Information

• Contact Information: When you sign up for our services, purchase products, or contact us, we may collect your name, email address, phone number, and mailing address.

• Account Information: If you create an account with us, we may collect your username, password, and other authentication details.

• Payment Information: When you make a purchase, we may collect payment details such as your credit card number, billing address, and transaction history.

1.2 Non-Personal Information

• Usage Data: We collect information on how you interact with our website, such as IP address, browser type, pages visited, time spent on each page, and referral URLs.

• Device Information: We collect information about the devices you use to access our services, including hardware model, operating system, and mobile network information.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities over time and across different websites.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide and Improve Our Services

• Access and Use: We use your information to enable you to access and use our website, resources, and services.

• Personalization: We use your data to personalize your experience, such as recommending relevant courses, eBooks, and materials based on your interests.

• Customer Support: We use your contact information to respond to your inquiries, provide support, and resolve any issues you may encounter.

2.2 For Transaction Processing

• Payments: We use your payment information to process transactions, including the purchase of course materials, eBooks, and consultancy services.

• Order Management: We use your information to manage your orders, deliver digital products, and provide you with order confirmations and invoices.

2.3 For Marketing and Communications

• Promotional Offers: We may use your information to send you promotional materials, offers, and updates about our products and services.

• Newsletters: If you opt-in, we may send you newsletters with relevant content, including new course materials, upcoming webinars, and expert advice.

• Surveys and Feedback: We may contact you to participate in surveys and provide feedback to improve our services.

2.4 For Security and Legal Compliance

• Security: We use your information to detect, prevent, and respond to fraud, abuse, security risks, and technical issues.

• Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.

 

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with the following entities:

3.1 Service Providers

• Third-Party Providers: We may share your information with third-party service providers who assist us with payment processing, data analysis, email delivery, hosting services, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

3.2 Business Transfers

• Mergers and Acquisitions: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities, such as a court or government agency.

• Protection of Rights: We may disclose your information to protect the rights, property, or safety of BAiozyme, our users, or others.

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4. Your Choices and Rights

You have several choices regarding your information:

4.1 Access and Update

• Account Information: You can access, update, or delete your account information by logging into your account settings on our website.

• Communication Preferences: You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails we send you or by contacting us directly.

4.2 Cookies and Tracking

• Cookie Settings: You can manage your cookie preferences through your browser settings. You can also choose to block or delete cookies, but this may affect your experience on our website.

4.3 Data Retention

• Retention Period: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Deletion Requests: You may request the deletion of your personal information by contacting us. We will honor your request, subject to certain legal obligations and business requirements.

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5. Security of Your Information

We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

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6. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

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7. International Data Transfers

BAiozyme is based in India, and the information we collect is governed by the laws of India. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India and other countries where our service providers are located. By using our services, you consent to the transfer of your information to these countries.

 

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to such third-party sites, and we encourage you to review the privacy policies of any third-party sites you visit.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BAiozyme [Jamnagar, Gujarat, India]
Email: drdmr@baiozyme.com
Phone: +91 97143 70084